Are you the owner of an office or office manager who is considering hiring janitorial services? If so, you are not alone. Thousands of people just like you are facing the same decision for a variety of reasons. Some office managers are not satisfied with the level of communication they receive from their current service, others may be concerned with the lack of cleanliness after the service states that they have been there and done the job. Whatever your reasoning may be, it is always good to know that you have options. Below are a few things to consider when deciding on your next cleaning service:
Understanding Your Needs – A 2015 survey of United States offices shows that over 30 percent of companies believed the custodial, specifically office cleaning services, did not meet their needs. Before you embark on a journey to find new janitorial services, meet with your team and make a list of your needs. You may be thinking – my needs are to make sure that the office is cleaned every night – but that is just the tip of the iceberg. If you can be specific about what your office needs with the janitorial services you hire, you are more likely to be a satisfied customer because you are setting them up to succeed.
Communication is Key – The same 2015 survey mentioned above also found that nearly 20 percent of companies were not currently satisfied with the communication they received from janitorial services that were hired. This lack of communication causes tension between the two businesses and can also cause the work to not get done in the agreed upon time frame. Consider this situation that happened in an office recently: the cleaning service was planning to vacuum the carpet over the weekend which required all floor mats under the desks to be removed. Typically it is the job of the business to remove the floor mats, but they were not given an email reminder by the janitorial service ahead of time. This resulted in the janitorial service moving the mats themselves, but not doing so in any sort of organized way, so when the employees returned to work on Monday they had no idea whose mat was whose. Proper communication could have alleviated that entire situation.
Green Cleaning Services – Did you know that because of chemicals in our cleaning products, indoor air pollution levels can be as much as 100 times higher than outdoor air pollution levels? If you work for or run an office that is environmentally friendly then you’ll be happy to know that there are green cleaning services that choose to not use those products. These services only use products that have no chemicals in them, but produce the same results. In other words, your office will be clean, but without the harmful pollutants of chemicals.
An unclean desk can house 400 times more bacteria than a typical toilet seat, which is quite a startling figure. Something like this makes it all the more important to make sure the desks in your office are cleaned regularly. One of the most efficient ways to do this is to contract with janitorial services that specialize in office buildings. Remember to write down your needs, require effective communication, and consider going green. You’ll be glad you did!